The following terms are employed below:

COMPANY       means the removal transport company, member of DMF (Danish Movers Federation)

CUSTOMER     means the owner or the person, who on behalf of the owner – or otherwise by the latter legitimated to do so – orders the removal or the storage.

COMMON CONDITIONS FOR REMOVAL TRANSPORT AND STORAGE

1.        Conditions

Conditions, which do not appear from the present conditions, from trade custom, trade practice or from special written conditions between the parties, cannot be argued.

2.        Responsibility

a.      The company is responsible as a carrier.

b.      The company is however only responsible for loss or damage due to faults or neglects caused by the company or by the company staff. For instance, the company is not responsible for loss due to force majeure or the nature of the goods (for instance that the goods cannot stand influences normally arising during removal transport and storage).

c.      The company is not responsible for any pest infestation that is not due to the company's state of affairs.

d.      It is the customer's duty to point out to the company that the goods involved are especially valuable cargo, such as antiques, art works, paintings, Oriental carpets, etc., gold, silver, precious stones and money representatives.

e.      The company is without responsibility for any loss or damage due to handling, packing, loading, stowage, unloading and unpacking carried out by the customer or persons acting on behalf of the customer.

3.        Compensation

a.      The liability of the company is restricted to the replacement price prior to the damage occurred as the sentimental value or other special value is not compensated unless the company on the customer's request has explicitly assumed a further responsibility for accurately specified objects.

b.     The compensation cannot exceed the loss proved by the customer and can amount to max. 50.000 DKK for a single parcel or content of a packing case and max. 2 mill. DKK per removal job unless the company at the request of the customer has contracted a further responsibility explicitly in the agreement.

If several parcels comprise effects which may together be considered as a unity (for instance a dinner set) the company is responsible only for one parcel. If any part of such dinner set is damaged the company is not responsible for any reduction in value of the whole set unless an agreement in writing has been contracted in this respect.

c.      If compensation for full replacement value has been paid the ownership of the lost/damaged goods will become the property of the company.

d.      Instead of cash compensation the company may, according to agreement with the customer, deliver new effects identical with the lost/damaged ones, or, according to agreement with the customer, have a repair of the damages carried out in the correct way.

4.        Notice of defects

Claims for compensation should be addressed in writing to the company's office. In the case of visible defects the notice must be forwarded immediately, in other cases without unfounded delay and at the latest 14 days after termination of the removal or the delivery of the goods.

5.        Legal action / venue

Legal action must take place in the judicial district of the company's domicile. As regards consumer agreements however at the company's or at the consumer's venue.

SPECIAL CONDITIONS CONCERNING REMOVAL TRANSPORT

6.        Extent of the transport job

a.      The transport comprises, unless otherwise agreed, the carrying up/down, transport as well as the placing of the objects according to the customer's instructions. Assembling and disassembling is carried out exclusively according to a special agreement.

b.      The company delivers, against payment, the cases necessary for the packing, cf. item 8c.

c.      A separate agreement must be made if the customer wants the company to carry out the packing a